Our main phone line is down 704-714-9400 and 803-548-4108. We do apologize and are working to get it repaired ASAP! Please call us at 704-588-6121 or 704-588-6125. We will update once the line has been repaired.
We do apologize for the non service of your trash containers on Thursday. We will be out there first thing in the morning on Friday to make sure everyone has an empty cart.
Effective 1/1/2019 these will be the only material we will be able to accept in our Recycle program. Please visit the link below that will help explain the change in recycling.
- Mixed paper, newspapers with inserts, junk mail
- Paperboard (like cereal boxes)
- Corrugated cardboard (Broken Down)
- Cereal and food boxes
Due to inclement weather on Monday all routes will be on a 1 day delay. We apologize for the inconvenience. Please have carts out the night before or by 6am to ensure a pick up.
Our payment portal is back up and you are able to make payments on line. With our data base issues it has cleared off all of the on line accounts that was set up. You will need to set up a new account and if you need your information please email us at firstname.lastname@example.org or call us at 803-548-4108. We do apologize for the inconvenience and are here to help you with the obtaining the information needed.
There was some portions of Shoreline Parkway that wasn’t finished today for recycle. Please leave recycle carts out and we will be back first thing in the morning to empty your carts. We do apologize for the inconvenience.
Our drivers have noticed that carts are being placed with handles facing the road. The handles need to be facing your house and the opening of the carts needs to be facing the road. Also please try and put 3 feet clearance between cars and mailboxes. If your cart is setting up against one of those the driver will not be able to service. Below is how the carts are picked up from your home and taken over the top of truck to be emptied.
We are having issues this morning with our software system. We aren’t able to take payments or look up any account information. We have our IT working on getting the issue resolved. Thank you for your patience.